Does Delighted offer a special discount for startups? 🤔 For founders chasing PMF and looking to build retention engines right from day one, this is a crucial question. The answer: Yes, Delighted offers a strong startup discount 💰 for eligible early-stage teams—typically in the form of credits or extended free access—saving you real capital as you validate, iterate, and scale. Whether you’re already sold on the importance of customer feedback or just realized you need NPS data for your next investor update, this guide is your shortcut to clarity. 📊
We’ll break down exactly how to grab the Delighted promo code via XRaise 🎉 (even if you’re not an accelerator-backed unicorn)—plus all the must-knows on pricing, eligibility, maximizing credits, and why Delighted regularly lands in the “must-have” stack for resourceful SaaS, fintech, and e-comm founders. 🚀
How to Get Delighted Promo Code
Getting your Delighted discount through XRaise is quick and easy. Just follow these steps:
1️⃣ Visit the Delighted Promo Code page on the XRaise website.
2️⃣ Fill out the short form with your name, email, and website.
3️⃣ You’ll receive the Delighted promo code and step-by-step instructions via email within 24 hours
With just a few clicks, you can access a vast database of funding opportunities, including grants, tech credits, accelerators, and pitch events.
What is Delighted?
Delighted is a laser-focused customer experience management tool, purpose-built to help companies—especially startups—gather customer feedback using metrics that matter (NPS, CSAT, CES, Product-Market Fit, and more). Think of it as the “fast lane” for getting actionable, always-on insights from your users without drowning in complexity or busywork.
Why do smart founders love Delighted? Rather than patch together Google Forms, custom scripts, and Slack notifications, you get a single engine:
- 🚀 Launch feedback loops instantly (NPS post-onboarding, CSAT after support, etc.)
- 🔌 Integrate with your SaaS stack (HubSpot, Intercom, Slack, Shopify, Zendesk)
- 📊 Analyze results and close the loop with enrichment, tagging, and response automation
Features that Win with Startups
- 📬 Multi-channel deployment: Email, SMS, web widget, mobile SDK—reach users where they live, not just in inboxes.
- 🧩 Survey flexibility: NPS, CSAT, PMF, 5-star, smileys—tailor to product milestones or touchpoints.
- ⏱️ Automated survey triggers: Programmatic, event-based pings right after conversion, interaction, or support moments.
- 📈 Live analytics and segmentation: See trends, filter responses by user segments, export exports to CSV, or get fancy with the API.
- 🔗 Native integrations: Plug into the tools your early team already relies on (think: Intercom, Zapier, Salesforce, and more).
- 🎨 Custom branding: Make your surveys look and feel 100% like your product—not a generic form.
- ⚙️ Action automation: Send alerts to Slack, auto-create Zendesk tickets, or trigger workflows when a detractor speaks up.
- 🌍 Multi-language support: 30+ languages for global startups or multi-region launches.
Startup relevance? Delighted’s “ready yesterday” workflow means you focus on learning, not building infrastructure from scratch. Feedback becomes part of your daily ops—engineered for velocity and iteration.
How Much is the Delighted Promo Code Worth?
Let’s get down to brass tacks: How big is the Delighted Promo Code for startups? 💰
- 💵 Typical saving: $500–$1,000 in credits or up to 6 months free on premium plans (Growth or Pro tier), depending on your eligibility and partner program.
- 💸 Maximum savings: Up to $1,000—enough to cover nearly half a year’s worth of rich-user feedback on the Premium plan.
- 📦 Which plans: Most commonly applies to Premium (valued at $224/mo) or Premium Plus. Credits rarely cover SMS overages or other add-ons.
- ⏳ Duration: Most offers: 3–6 months. Credits are a one-time, upfront “fuel injection”—not renewable.
- 🧾 How credits work: Your account is topped up with a credit balance to offset charges for the first qualifying months.
This means an early-stage team can capture $1,000 worth of actionable customer feedback for free—validating product-market fit or tuning onboarding funnels without the usual burn.
Pro tip: These savings are no-joke runway extensions—the equivalent of “buying” customer learning time with zero out-of-pocket spend.
Eligibility and Tips to Maximize Your Delighted Discount
Delighted’s startup credits aren’t just a free-for-all. They’re engineered for actual startups—teams that need to stretch every cent and convert insights into traction.
Who qualifies?
- 🆕 New Delighted customers—no upgrade from existing paid plans
- 🗓️ Startups under 5 years old—typically pre-IPO, no more than $1–2M in funding or revenue
- 👥 <50 employees
- 📧 Must apply with official company email (not Gmail; your .com/.io, etc.)
- 🤝 Access via partner programs: (XRaise, AWS Activate, YC, etc.)
- 🆓 Occasionally, other “open” eligibility via XRaise platform
How to maximize your credits:
💡 Don’t wait: Apply as you’re ready to run a live feedback loop. Credits start from the minute you activate.
👉 Pilot internally: Test survey triggers and flows with your team before rolling out to customers—optimize questions, integrations, and reporting before burning credits on real users.
🔗 Set up integrations early: Enable connections with Slack, Intercom, or CRM platforms from day one—this turns feedback into real-time, actionable notifications for your team.
📈 Use for key moments: Focus on churn points (e.g., just after onboarding, failed checkout, post-support interaction) to learn what actually drives retention.
📟 Export your data before downgrade—ensure you don’t lose insights when your credit runs out or you move to a free plan.
Bonus: If a free trial is available, stack your credits after the trial for an extra runway boost.
Delighted Plans and Pricing
Founders are (rightly) price-sensitive—so let’s demystify what you actually get for your money, and where the promo code unlocks the biggest value.
| Plan | Monthly Price | Annual Price | Responses/mo | Core Features |
|---|---|---|---|---|
| Free | $0 | N/A | 100 | Email NPS/CSAT, 1 project, basic analytics, basic integrations |
| Premium | $224 | $2,016 | 10,000 | All survey types, full integrations, multi-channel, 3 projects |
| Premium Plus | $449 | $4,041 | 20,000 | Advanced analytics, SSO, priority support, higher limits |
| Enterprise | Custom | Custom | Custom | HIPAA, advanced security, SLA, onboarding, everything at scale |
Where does the discount hit hardest?
- 🎯 Premium and Premium Plus: The most startup-relevant plans. Your credits will cover months of full-scale feedback runs here.
- 📉 Annual billing: If your credits don’t cover the full annual, you get proportionally discounted first-year pricing.
Heads-up: SMS credits, overage responses, or other advanced add-ons may not be covered by promo credits.
Who Should Use Delighted?
Delighted is engineered for lean, ambitious teams who refuse to guess what their users want—or risk blown churn because they failed to listen.
Best-fit startup users:
- 🖥️ SaaS companies shipping product iterations weekly and needing continuous, automatable feedback (NPS after onboarding, etc.)
- 🛒 Shopify/e-comm brands gathering post-purchase CSAT or PMF for investor decks
- 🧑🤝🧑 Marketplaces running both buyer and seller feedback engines without custom code
- 💳 Fintech and healthtech—especially if you scale feedback across large, compliance-driven user bases
Team profile:
- 👨💻 Founders running their own feedback ops—no analytics headcount needed
- 📲 Growth/product/UX leads focused on conversion or feature adoption
- 🛠️ Customer success teams trying to surface “wow” moments (and defuse detractors 🚩)
Biggest team value: Short ramp time, native integrations with your stack, scalable from 100 responses/month to 100,000 without moving tools.
Not a fit if:
- 🚫 You don’t yet have any live users—or expect <100 responses
- 🧱 Hardware-only or teams with zero digital touchpoints
- 🧪 You need deep survey logic or experimentation features before basic feedback loops
Delighted Best Alternatives
Choosing the right feedback platform isn’t one-size-fits-all. Here’s how Delighted compares with close startup alternatives:
| Tool | Pros for Startups | Limitations for Startups |
|---|---|---|
| Delighted | Fast, NPS-focused, out-of-the-box, startup credits, deep SaaS integrations | Paid tiers needed if >100 responses, less customization than research-focused tools |
| SurveyMonkey | Surveys of any type/length, branching logic, great for research + UX | Less automation, fewer native SaaS integrations, weaker real-time trigger support |
| Typeform | Best for branded, visual surveys and signups; fun UX | Lacks built-in NPS/CSAT reporting, less out-of-the-box for ongoing feedback |
Delighted is king for always-on product feedback in SaaS and DTC; SurveyMonkey wins for complex research, Typeform for UX-first forms.
FAQ on Delighted Promo Code
️❓Is the Delighted Promo Code for startups credit recurring, or a one-time deal?
It’s one-time—typically 3–6 months coverage or up to $1,000 in value. No renewal after expiry.
❓Can I use the credit on any plan?
Usually only on Premium or Premium Plus. Add-ons (like SMS credits, super-high overages) aren’t covered; check the offer details.
❓Do I have to apply through XRaise or can I go direct?
The best deals are through partners (like XRaise, AWS Activate, YC)—direct “startup” promos are rare, but public discounts do pop up.
️❓Can I stack this with other trials or discounts?
Generally, no. Pick whichever is longer/better; stacking isn’t allowed.
️❓What happens when my credits run out?
Your plan reverts—either to a paid tier or back to Free with feature limits. Export your data ahead of time!
️❓Can nonprofits or students access these credits?
Not typically (these are aimed at for-profit startups). Delighted may have separate nonprofit pricing.
️❓Do I need a company founder email to apply?
Yes, use an official business domain matching your site/application. Contractors and non-core staff won’t qualify.
Final Thought
If you’re building a startup that lives or dies by user love—or fast PMF signals—start with Delighted credits while you can 🚀. For founders who treat feedback as a growth lever and budget as a constraint, these startup discounts are a high-leverage hack: you get enterprise-grade CX ops at a burn rate even an angel can love.
Act now:
- ✅ Check your XRaise eligibility for Delighted
- 🧠 Get the code and stack instant, actionable insights into your next sprint
- 🔁 Build a feedback habit that compounds over time (and looks great on your next investor update)
Don’t leave free learning (and savings) on the table—claim your Delighted promo code on XRaise today.
