Does LiveAgent offer a special discount for startups? Absolutely! 🎁 For early-stage founders who know every dollar counts, the right stack at the right price can be the difference between stretching your runway and grinding to a halt. LiveAgent is one of the most popular, scalable customer support platforms adopted by lean B2B and e-commerce teams—and now, through XRaise, they offer a massive 90% discount 💰 for the first 12 months for startups that qualify.
In this guide, we’ll make LiveAgent promo code clear and actionable, including how to claim your exclusive 90% off via XRaise 🎉. You’ll get the full breakdown on who can access it, exactly how much you’ll actually save, top ways to maximize your credits, and whether LiveAgent is the tool you should double down on—or if a competitor might serve you better.
How to Get LiveAgent Promo Code
Getting your LiveAgent discount through XRaise is simple. Just follow these steps:
1️⃣ Go to the XRaise website
✨ Visit our platform to access exclusive startup discounts.
2️⃣ Sign up for an account
📝 Creating an account is quick and free, giving you full access to our database of tech credits.
3️⃣ Go to the Tech Credits page and search “LiveAgent”
🔎 You’ll find the available promo code along with step-by-step instructions on how to apply it and activate your discount.
💡 With just a few clicks, you can access a vast database of funding opportunities, including grants, tech credits, accelerators, and pitch events.
What is LiveAgent?
If your biggest support pain is scattered messages and support falling through the cracks, LiveAgent is built to fix it. Launched in 2004 and battle-tested in the European SaaS space, this all-in-one helpdesk platform is designed for startups outgrowing free shared inbox tools but not ready for heavy, high-priced US enterprise suites.
Why it’s founder-friendly:
⭐ No need to stitch together chat, email, phone, and social support piecemeal. LiveAgent gives you everything in a single dashboard.
⚡ Fast, simple onboarding—startups can spin up a support operation that looks and feels enterprise-grade, even when you’re pre-seed.
👥 Focused on <50-person teams, with a UX that doesn’t require a consultant to configure.
Key features that matter for startups:
- 📥 Multi-channel inbox: Route and reply to tickets from email, Facebook, Twitter, Instagram, website (live chat), and even SMS or phone—all in one place. Never miss a customer touchpoint again.
- 💬 Customizable live chat widget: Proactive invitations, fast response, suited for SaaS trials or e-commerce conversion.
- 📞 Call center (in-browser): Take or route calls without an external phone system.
- 📚 Self-serve knowledge base: Arm early users with docs and FAQs, keeping the human support load under control.
- 🤖 Powerful automation: SLAs, canned responses, and auto-routing—essential if you’re founder + one support rep and scaling fast.
- 📊 Dashboards & analytics: Track response times, agent productivity, FAQ hits, and real feedback, so you move quickly where customers actually care.
- 🔗 Integrations: 200+ native connectors (Slack, Zapier, Shopify, WordPress) plus open API—easy to fit LiveAgent into your existing workflows.
Startup-tailored benefits:
- 🚀 Launch with one agent and grow to dozens without switching tools.
- 📈 No missed messages means better NPS, higher conversions, and faster customer feedback loops.
- 🎮 Gamified agent performance keeps small teams motivated.
- 🧰 All standard features included—even on discounted plans.
If you’re serious about shipping great customer experience before you can afford a dedicated CS team, LiveAgent is a product that scales with you—without feeling overwhelming.
How Much is the LiveAgent Promo Code Worth?
Let’s talk real savings 💸: With the XRaise LiveAgent promo code, startups can unlock a 90% discount for the first 12 months on any monthly-billed paid plan. This is one of the deepest discounts you’ll find in SaaS for new customer support teams.
- 🟢 Applies to: All paid monthly plans (Small, Medium, Large—annual and enterprise plans not included)
- ⏰ Duration: 12 months from activation
🧮 What That Means in Practice:
| Plan | Standard Monthly Price | 90% Discount Applied | Your Monthly Price |
|---|---|---|---|
| Small | $9/mo | 90% → ~$0.90/mo | ~$1/mo |
| Medium | $29/mo | 90% → ~$2.90/mo | ~$3/mo |
| Large | $49/mo | 90% → ~$4.90/mo | ~$5/mo |
How much can you save?
- 👨💻 Small team (3 users, Medium plan): Standard $87/mo → $9/mo with XRaise – save $936 in a year!
- 🧑💼 Larger team (5 users, Large plan): Standard $245/mo → $25/mo with XRaise – save $2,640 in a year!
Key terms:
- 🚫 Valid for new customers only (no active/past paid account)
- ❌ Cannot stack with other discounts or free credits
- 💳 Applies to paid monthly plans only (not annual or custom enterprise)
For startups scaling support, this deal lets you test and grow your helpdesk setup with nearly zero SaaS burn—while locking in premium features.
Eligibility and Tips to Maximize Your LiveAgent Discount
There’s no reason to leave money on the table, but LiveAgent’s startup offer does have clear criteria. Here’s what you need to know:
Who’s eligible:
- 🆕 Your company must be newly registered on LiveAgent (no past paid accounts).
- 🚀 Must be a startup—typically <5 years old, and annual revenue less than $1M.
- 🏢 Must be a legally incorporated entity (no side hustles, solo consultants, or nonprofits unless otherwise noted).
- 📧 Team must sign up with a branded business email (not Gmail/Yahoo).
- 🌍 Most offers are global, but some may be region-specific or require application via partner/accelerator (like XRaise, AWS Activate, etc.).
Tips for maximizing your discount:
- 🆓 Stack with the free trial: Start with the standard 14-day free trial for onboarding and setup, then activate your 90% discount to extend savings further.
- ⬆️ Choose higher-tier plans for deeper savings: The 90% applies to all monthly plans—go as high as you need for the features you’ll actually use.
- 👥 Onboard your full team at once: The discount applies per-seat, so bring agents on early rather than staggering and missing out on potential savings.
- 🤖 Implement automation immediately: Reducing first-response and ticket resolution times can mean less need for extra seats as you grow.
- 👀 Monitor partner networks: New offers (like stackable AWS Activate credits or further temporary boosts) drop from time to time—keep an eye out.
💡 Pro tip: If you’re accepted via an accelerator or VC program, mention this on your application to expedite approval and strengthen your case.
LiveAgent Plans and Pricing
For startups, understanding the real price points—before and after discounts—is make-or-break. Here’s how the tiers break down for monthly billing:
| Plan | Standard Price (per agent/mo) | 90% Off Price (per agent/mo) | Key Features |
|---|---|---|---|
| Free | $0 | — | 1 email/chat/call, basic ticketing/KB |
| Small | $9 | $1 | Unlimited tickets, basic integrations |
| Medium | $29 | $3 | Multi-channel (incl. social), reporting |
| Large | $49 | $5 | Power automations, phone, WhatsApp, Viber |
| Enterprise | Custom | — | SSO, audit log, dedicated onboarding |
Key points:
- 🎁 The 90% discount applies to any paid monthly plan for 12 months (excluding Free/Enterprise/annual billing).
- 👤 Charges are per seat—so multiple agents/roles compound the savings.
- 🔥 All paid tiers include unlimited tickets; higher tiers add more channels, automation, and analytics.
Which startup plan is best?
💡 Most teams land on Medium or Large for the best blend of features (multi-channel, killer analytics, SLA automation). With the 90% discount, you unlock “enterprise feel” at a fraction of the price.
Who Should Use LiveAgent?
Is LiveAgent right for you? If your startup fits these boxes, the answer is probably yes:
- 👥 Team size: 2–50 support or success agents. Even founder-only teams can leverage it for a pro presence.
- 🚀 Growth stage: Pre-seed, seed, and Series A/B—especially when you’re scaling user feedback and retention.
- 😫 Pain points solved:
- 🕳️ Lost or missed customer queries
- 🔄 Haphazard, inconsistent support processes
- 🌐 Multi-channel chaos (email, social, chat, phone)
- 🐢 Slow agent onboarding or lack of automation
Who gets the biggest value?
- 💻 SaaS founders road-testing support channels ahead of product-market fit
- 🛒 DTC/e-commerce startups (where conversion and repeat buyers depend on fast, consistent responses)
- 🏢 Agencies and B2B service providers wrangling support across multiple brands or portfolios
Founders looking for best-in-class automation, no-code customization, and a solution you don’t need a systems integrator to deploy will see immediate ROI.
When it’s not the best fit:
- 💬 Ultra-lean ops needing just a chat widget (consider Drift, Tawk.to, or Crisp)
- 🧑💻 Deeply technical SaaS requiring custom workflows or heavy integrations best managed by Zendesk
- 🎓 Nonprofits or students (unless a separate program is offered)
LiveAgent Best Alternative
Comparing tools before you commit is just good founder hygiene.
| Tool | Strengths | Startup-Specific Watchouts |
|---|---|---|
| LiveAgent | All-in-one, simple, affordable | Per-seat costs can add up, some integrations at higher tiers |
| Zendesk | Deep enterprise customization, global reach | Heavier learning curve, higher pricing, less “startup feel” |
| Freshdesk | Modern UX, strong AI/automation | Some advanced features gated in higher plans |
| Intercom | Best for chat/conversational, powerful onboarding tools | Higher base price, less traditional ticketing |
- 🏗️ Zendesk: Slower to set up, but essential if you’re planning to support hundreds of users with complex routing.
- 🎨 Freshdesk: Great middle ground—often neck-and-neck with LiveAgent for SME/startup needs, sometimes softer UI.
- 💬 Intercom: If your entire CS playbook is chat-first and proactive onboarding, Intercom’s messaging flows are second to none (but at a price).
💡 Takeaway: For 99% of B2B/B2C startups, you’ll get launched and growing faster—with lower overhead—on LiveAgent or Freshdesk than going straight to legacy enterprise.
FAQ on LiveAgent Promo Code
❓ Who can access the LiveAgent startup promo code?
Startups <5 years old, with less than $1M in ARR, and no previous paid LiveAgent account. Must use a business email and be incorporated.
❓ Do I have to use XRaise, or can I apply direct?
XRaise has the exclusive 90% for 12 months offer. You can check direct offers, but partner deals are usually better.
❓ Is the discount for all paid plans?
Yes—“Small,” “Medium,” and “Large” monthly plans are covered. You can choose based on needs; annual and Enterprise require a custom arrangement.
❓ Can I stack the promo code with other offers or a free trial?
You can stack with a standard LiveAgent free trial (often 14 days), but not with other discounts or credits.
❓ How long does the approval process take?
Most startups are approved within 7 business days of applying and submitting business details.
❓ What happens when my 12 months are up?
Your account reverts to standard monthly pricing; you choose to continue, downgrade, or cancel.
❓ What if I need to add more seats later?
Add as many seats as you need during the 12-month discount period—the 90% off applies across all additional agents.
Final Thought
Building a scalable customer support backbone is a non-negotiable for modern startups—but it shouldn’t blow up your budget or slow your growth. With LiveAgent’s 90% partner discount for startups (via XRaise), you unlock the core features of an enterprise-like contact center while keeping monthly burn way down. That frees you to invest in onboarding, process, and customer love—without being forced to upgrade or migrate when your team goes from zero to 50 agents.
🎯 Don’t waste free money: Get your startup verified, claim the LiveAgent discount via XRaise, and put those savings to work where your business needs it most. Then use your discounted year to build out automations, analytics, and custom workflows—if you outgrow LiveAgent, the migration will be on your terms.
Claim your LiveAgent discount on XRaise today 🚀 and turn brilliant support into your next unfair advantage.
