Does Gorgias offer a special discount for startups? Absolutely. Yes, Gorgias offers a generous discount 🤑 for founders when accessed through partner startup programs referenced in our database. In this article, you’ll see exactly how to claim the Gorgias promo code via XRaise 🎉 and turn enterprise-grade support into a lean, affordable growth lever.
Early-stage teams live and die by runway. Software spend compounds fast, and support tooling is one of those line items that can quietly balloon as ticket volume scales. Discounts and credits let you test, integrate, and operationalize without committing full sticker price—so you can validate ROI before you scale headcount or contract length. Gorgias is purpose-built for e‑commerce customer support, and with the current startup perk you can cover your second and third months for free—freeing up cash for product, ads, or inventory while you build a world-class support motion. 💡
How to Get Gorgias Promo Code
Getting your Gorgias discount through XRaise is simple. Just follow these steps:
1️⃣ Visit the Gorgias Promo Code page on the XRaise website.
2️⃣ Fill out the short form with your name, email, and website.
3️⃣ You’ll receive the Gorgias promo code and step-by-step instructions via email within 24 hours.
With just a few clicks, you can access a vast database of funding opportunities, including grants, tech credits, accelerators, and pitch events.
What is Gorgias?
Gorgias is an e-commerce-first helpdesk that unifies email, live chat, social DMs/comments, SMS, and voice into a single, Shopify-aware inbox. Founded in 2015 by Romain Lapeyre and Alex Plugaru, it’s built to let lean teams support customers faster by pulling order data and store actions directly into the ticket view. In practice, that means fewer tab switches, quicker resolutions, and a tighter feedback loop between support and revenue. 🚀
For startups, the appeal is focus and leverage: you get an inbox that understands orders, returns, and refunds, plus automation that eats repetitive work (think “Where is my order?”) before it hits an agent. As you grow from dozen-ticket weeks to peak-season surges, you can scale up plan thresholds without paying per-seat penalties—useful when founders, marketers, and ops all pitch in.
🚀 Core features:
- 📨 Omnichannel inbox – email, live chat, social (Instagram, Facebook, TikTok), SMS, and voice in one queue.
- 🛒 Deep e-commerce actions – view/modify orders, refunds, and subscriptions from within tickets.
- ⚙️ Rules & macros – auto-tag, auto-reply, and templatize repetitive workflows to protect founder time.
- 🤖 AI assist & automation – suggest replies and auto-resolve common intents; optional AI add-ons for higher deflection.
- 📊 Reporting & revenue attribution – track SLAs, CSAT, and see sales influenced by support.
- 👥 Unlimited seats on most tiers – collaborate without per-agent fees; collision detection and roles for teams.
🔗 Integrations:
- 🧩 Shopify/Shopify Plus, BigCommerce, Magento, WooCommerce; plus 100+ ecosystem apps (Klaviyo, Recharge, Yotpo, Aircall, etc.) to pipe store context and marketing data into tickets.
💡 Startup-specific benefits:
- 💬 Faster first response and resolution with storefront context in-line.
- 🧠 Deflect FAQs with automation to keep ticket volume—and costs—predictable.
- 🧑🤝🧑 Onboard the whole team (founder, ops, CX) without worrying about per-seat pricing.
How Much is the Gorgias Promo Code Worth?
The current startup perk in the database covers your 2nd and 3rd months of Gorgias for free—up to $1,800 in savings based on plan. In plain terms: you pay for month 1, and months 2–3 are credited at 100% of your chosen plan’s base subscription. This is a one-time credit applied early in your journey (not a recurring percentage), designed to let lean teams fully implement and test under real load. 💰
Eligible plans: Applies to standard public plans (Starter, Basic, Pro, Advanced) and can be coordinated for Enterprise via sales. Credits offset the base plan fee; usage-based add-ons/overages are typically separate.
What does that look like in dollars?
| Plan | Monthly Price | Two Free Months | Max Savings from Promo |
|---|---|---|---|
| Starter | $10 | $20 | $20 |
| Basic | $60 | $120 | $120 |
| Pro | $360 | $720 | $720 |
| Advanced | $900 | $1,800 | $1,800 |
Effective first‑quarter math (months 1–3):
| Plan | Normal Cost (3 mo) | With Promo (pay m1, m2–m3 free) | Effective Avg/Month |
|---|---|---|---|
| Starter | $30 | $10 | $3.33 |
| Basic | $180 | $60 | $20.00 |
| Pro | $1,080 | $360 | $120.00 |
| Advanced | $2,700 | $900 | $300.00 |
Key notes founders care about:
- 🗓️ Timing: Credits apply to months 2 and 3 consecutively. After that, standard pricing resumes.
- 🧾 Billing model: Credits hit the base subscription; overages (excess tickets) and optional add-ons (e.g., voice minutes, SMS, AI automation) are billed normally.
- 🧩 Stackability: Do not expect stacking with other partner promos or annual prepay discounts; pick the best single path. 💡
- 📦 Annual vs monthly: Gorgias also offers 2 months free for annual prepay (separate from the startup promo). Use the startup credit first on monthly; consider switching to annual later if the ROI is clear.
Why this matters: two free months at higher tiers can underwrite full implementation, agent training, and a peak season test—on Pro, that’s $720 back in your runway; on Advanced, it’s $1,800. Use that window to automate FAQs, integrate channels, and benchmark KPIs before paying full freight. 🚀
Eligibility + Tips to Maximize Your Gorgias Discount
Your approval hinges on being a bona fide early‑stage company and a new Gorgias customer. Partner programs in the database (including XRaise‑accessible routes) verify applicants to keep perks startup‑focused. The good news: if you’re early, lean, and not already billing with Gorgias, you’re likely in.
Who Qualifies?
- ✅ 🆕 New accounts only – not valid for existing or previously paid Gorgias tenants.
- ✅ 🧭 Early‑stage startups – lean teams favored; manual review ensures real startup use.
- ✅ 🌍 Global reach – available wherever Gorgias operates; follow partner redemption steps.
- ✅ 🤝 Partner‑gated access – claim through the partner flow surfaced in XRaise.
Tips to Maximize Value:
- 💡 Stack with the free trial: Start with the 7‑day trial, then roll into months 2–3 free to stretch evaluation time.
- 📆 Time activation around volume: Kick off before a campaign or seasonal spike to offset your priciest months.
- 🚀 Right‑size your plan: Choose a tier that covers expected tickets to avoid overage during “free” months.
- 🧪 Front‑load setup: Build macros, rules, and integrations during the credit window so you hit full velocity.
- 🔁 Reassess in month 3: If ROI’s clear, consider annual prepay post‑promo to lock in long‑term savings.
Gorgias Plans & Pricing
Gorgias uses ticket‑based tiers with unlimited seats on most plans, making it friendly when multiple teammates jump into support. Pricing is transparent, and you can move up/down as volume changes—useful for founders testing channels before locking in. 📈
Monthly tiers (overview):
| Plan | Price | Included Tickets | Overage (per 100) | Notable Highlights |
|---|---|---|---|---|
| Starter | $10/mo | 50 | ~ $40 | Entry tier; core inbox & basic rules; up to 3 seats. |
| Basic | $60/mo | 300 | $40 | Omnichannel + integrations; unlimited seats. |
| Pro | $360/mo | 2,000 | $36 | Advanced analytics; priority onboarding; unlimited seats. |
| Advanced | $900/mo | 5,000 | $36 | Granular roles; higher limits; CSM support; unlimited. |
| Enterprise | Custom | 10k+ | Custom | SSO/SCIM, SLAs, sandbox; bespoke packages. |
Where the discount applies: The startup promo credits offset the base subscription of whichever plan you choose for months 2–3. Add‑ons (e.g., AI Automate, voice minutes, SMS) and overages are separate. Consider starting on the tier that matches your upcoming ticket volume to maximize real savings.
Who Should Use Gorgias?
If you’re selling online and juggling email, chat, and social DMs, Gorgias is a force multiplier. It’s optimized for order‑centric conversations and makes non‑specialist teammates productive by surfacing store context and one‑click actions. That’s exactly what lean teams need to keep response times low without ballooning headcount. 💡
Ideal for:
- 👥 Team size: Founder‑led support up to dedicated CX teams; unlimited seats let marketers/ops dip in.
- 📈 Growth stage: Pre‑seed to growth; scales cleanly into Advanced/Enterprise as ticket volume spikes.
- 🧩 Problems solved: Omnichannel consolidation, order/returns handling, FAQ deflection, revenue‑aware support.
When it’s not ideal: non‑e‑commerce startups needing heavy ITIL workflows or that primarily run phone‑center operations may prefer broader enterprise suites. If your volume is near‑zero, you might wait until tickets justify setup time—then use the promo window to implement at speed. 🚀
Gorgias Best Alternatives
Comparing tools keeps you honest on fit and total cost. If your workflows aren’t squarely e‑commerce, or if pricing mechanics matter (per‑seat vs per‑ticket), weigh these options using the same startup‑perk lens found in the database.
| Tool | Pricing Model | Pros | Cons | Startup‑Specific Notes |
|---|---|---|---|---|
| Zendesk | Per‑agent (tiered suites) | 🧰 Extremely configurable; mature voice, help center, workflows | ⚖️ Can be complex; seat costs scale with team | Startup offers in the database include months free—great for evaluation without upfront spend. |
| Freshdesk | Per‑agent (incl. free tier) | 💵 Very affordable; fast setup; solid knowledge base | 🧩 Less e‑com‑native; Shopify context/actions not as deep | Free/low‑cost tiers help pre‑PMF teams stay lean while defining support motion. |
| Intercom | Hybrid (contacts + seats + add‑ons) | 💬 Best‑in‑class live chat & in‑app messaging; strong bots | 💸 Can get pricey as users grow; more conversational than ticketed | Startup perks in the database can underwrite a higher tier during year one. |
If you’re a Shopify‑heavy brand, Gorgias’s order‑level actions and ecosystem integrations usually win. If you’re SaaS with deep in‑app chat needs, Intercom shines. If you want broad enterprise controls and don’t mind per‑seat costs, Zendesk is a safe long‑term pick. 💡
FAQ on Gorgias Promo Code
❓ Is the discount recurring?
No—this is a one‑time credit covering months 2 and 3. After that, regular pricing resumes. 💡
❓ Which plans are eligible?
All public plans qualify (Starter, Basic, Pro, Advanced). Enterprise can coordinate credits via sales.
❓ Can I stack it with other promos or annual discounts?
No. Choose the best single route. It does pair well with the standard 7‑day free trial upfront. 🚀
❓ What about overages and add‑ons?
Credits offset the base subscription only. Overages (extra tickets) and add‑ons (voice minutes, SMS, AI) bill separately.
❓ How should I time activation?
Activate before a campaign or seasonal spike to maximize real dollars saved during high‑volume months. 📆
❓ We already signed up—can we still apply?
If you’re in trial or just converted, apply via the partner flow shown in XRaise immediately; eligibility is for new customers only.
❓ Is there another route if we use a different partner?
Yes—the database includes alternate partner paths (e.g., a fixed‑value credit) but stacking isn’t expected. Pick one.
Final Thoughts
Runway is strategy. A targeted gorgias promo code lets you deploy an e‑commerce‑grade helpdesk, integrate your stack, and automate the grunt work—before you take on full price. That’s how lean teams buy time to learn: ship the support motion, measure the lift, and only then commit. 💡
If your customers live in email, chat, and social, the two‑month credit is a no‑brainer way to prove that faster responses and personalized context convert. Use the free window to wire up channels, build macros, and track the revenue impact—then decide if annual prepay makes sense post‑promo. Keep it scrappy, data‑driven, and focused on outcomes.
Claim your promo code on XRaise today 🚀—and put those saved dollars back into growth.
