If you’re running an e-commerce startup, support can quietly become one of your biggest SaaS line items. Every new channel, email, chat, Instagram DMs, SMS, phone etc… adds tools, tickets, and cost. The Gorgias promo code available through XRaise helps you bend that curve: you can get your 2nd and 3rd months of Gorgias free, worth up to $1,800, while you build and test a proper customer support motion.
Instead of hunting random discounts or unverified referral links, you can route everything through XRaise’s vetted Startup Credits / Perks library and manage your perks in one place. That way, you’re not just saving money, you’re buying structured time to experiment with automation, macros, and reporting before you commit at full price.
In this guide, we’ll break down what Gorgias does, how the Gorgias promo code works via XRaise, who qualifies, and how to decide if it’s the right CX engine for your stack.
What Is the Gorgias Promo Code and Why It Matters for Startups
Gorgias is an e-commerce-first helpdesk that pulls all your customer conversations, email, live chat, social DMs/comments, SMS, and voice into a single inbox that understands orders, returns, and refunds.
The Gorgias promo code is designed to give early-stage teams runway to implement that helpdesk properly. It lets you try Gorgias in a real-world environment, under real ticket load, without paying full price for your first quarter.
Why the Gorgias promo code is founder-friendly
Instead of juggling a helpdesk tab, a Shopify admin tab, and your marketing tools, Gorgias surfaces store context directly inside each ticket. That means your team can:
- See and edit customer orders inside the conversation
- Issue refunds or manage subscriptions with a few clicks
- Reply faster because all context is in one place
For early-stage startups, the appeal of the Gorgias promo code is simple: more leverage per support seat, less time firefighting, and more time for growth.
Core Gorgias features
- Omnichannel inbox, Handle email, live chat, Instagram/Facebook/TikTok comments and DMs, SMS, and voice from one queue.
- Deep e-commerce actions, View and modify orders, refunds, and subscriptions right from tickets, especially for Shopify and similar platforms.
- Rules & macros, Auto-tag, auto-reply, and templatize recurring cases so you spend less time on “Where is my order?” messages.
- AI assist & automation, Suggested replies and auto-resolution for common questions.
- Reporting & revenue attribution, Track SLAs, CSAT, and how much revenue your support team influences.
- Unlimited seats on most tiers, Add founders, ops, and marketing into support workflows without worrying about per-seat pricing.
The Gorgias promo code makes it financially easier to switch from duct-taped inboxes to a proper, e-commerce-aware helpdesk.
How to Get the Gorgias Promo Code
You don’t need a warm intro or a hidden partner link to tap into the discount. XRaise wraps the partner process into a simple flow designed for lean teams.
Steps to claim the Gorgias promo code through XRaise:
- Go to the Gorgias perk in XRaise
- Open the XRaise app and navigate to the Startup Perks section, or head straight to the application hub:
- Apply for the Gorgias promo code
- Submit a short application
- Add your name, work email, and startup website, plus a few basics on your company stage.
- Get your code and instructions by email
- Within roughly 24 hours, you’ll receive your Gorgias promo code and clear activation steps.
Once you plug the code into your Gorgias account as instructed, the credits are applied to months 2 and 3 of your subscription.
If you want to compare this perk with others before pulling the trigger, you can browse the broader Startup Credits & Perks collection on XRaise to see how Gorgias fits into your overall stack.
How Much Is the Gorgias Promo Code Worth in Practice?
The Gorgias promo code in the XRaise-connected partner program is straightforward:
You pay for month 1 of Gorgias, and your 2nd and 3rd months are free, up to $1,800 in total value based on the plan you choose.
Plan-level savings from the Gorgias promo code
| Plan | Monthly Price | Two Free Months | Max Savings from Promo |
|---|---|---|---|
| Starter | $10 | $20 | $20 |
| Basic | $60 | $120 | $120 |
| Pro | $360 | $720 | $720 |
| Advanced | $900 | $1,800 | $1,800 |
Effective first-quarter math (months 1–3)
| Plan | Normal Cost (3 mo) | With Promo (pay m1, m2–m3 free) | Effective Avg / Month |
|---|---|---|---|
| Starter | $30 | $10 | $3.33 |
| Basic | $180 | $60 | $20.00 |
| Pro | $1,080 | $360 | $120.00 |
| Advanced | $2,700 | $900 | $300.00 |
A few founder-centric implications of the Gorgias promo code:
- Timing, Credits apply to months 2 and 3 consecutively; after that, standard pricing resumes.
- Scope, Credits offset the base plan fee only. Usage-based extras like SMS, voice minutes, or AI add-ons are billed separately.
- No stacking, Don’t expect to stack with other partner promos or annual-prepay discounts. Pick the best single path.
- Annual vs monthly, Gorgias also offers two months free on annual prepay. A common play is:
- Start monthly with the Gorgias promo code,
- Validate ROI over your free months,
- Then consider annual once you’re confident.
On Pro or Advanced, those two free months can underwrite a full implementation, internal training, and at least one peak period, without crushing your runway.
Eligibility for the Gorgias Promo Code
Who qualifies for the Gorgias promo code?
The Gorgias promo code is built for real startups, not mature enterprises refreshing their stack:
- New Gorgias accounts only, Not valid for existing or previously paid tenants.
- Early-stage startups, Lean teams and high-growth e-commerce brands are the sweet spot.
- Global coverage, Available wherever Gorgias operates, as long as you use the partner redemption flow.
- Partner-gated access, You must claim through a recognized partner route, such as the flow surfaced inside XRaise.
If you’re already mid-billing cycle with Gorgias, the promo can’t retroactively apply; your best move is to use XRaise for other CX, infra, and marketing perks instead.
How to squeeze the most value from the Gorgias promo code
Treat months 1–3 as an execution sprint:
- Stack with the free trial
- Use the 7-day free trial first, then roll into month 1 (paid) and months 2–3 (free) to stretch your evaluation timeline.
- Time activation around volume
- If you know a promo, holiday, or launch is coming, activate your Gorgias promo code before the spike so your busiest months are covered by credits.
- Right-size your plan
- Choose the tier that realistically covers your upcoming ticket volume so “free” months aren’t eaten by overages.
- Front-load setup & automation
- Use the credit window to build macros, rules, and integrations (email, chat, social, SMS) so you’re operating at full speed when the free months are running.
- Reassess in month 3
- Before your first fully paid quarter kicks in, compare CSAT, handle time, and revenue influenced by support. That’s your signal for whether to stay, upgrade, or pivot.
If you’re also thinking about funding strategy and non-dilutive capital, pair the Gorgias promo code with tactics from guides like Beyond VC: AI Startup Funding Paths Founders Need to Know in 2026 to extend runway from both sides.
Gorgias Promo Code: Plans & Pricing Overview
Gorgias is priced primarily by ticket volume, not by agent. That’s friendly for founder-led teams where many people jump into the inbox.
Monthly tiers (high level):
| Plan | Price / mo | Included Tickets | Overage (per 100) | Highlights |
|---|---|---|---|---|
| Starter | $10 | 50 | ~ $40 | Entry tier; core inbox & basic rules; up to 3 seats. |
| Basic | $60 | 300 | $40 | Omnichannel + integrations; unlimited seats. |
| Pro | $360 | 2,000 | $36 | Advanced analytics, priority onboarding, unlimited. |
| Advanced | $900 | 5,000 | $36 | Granular roles, higher limits, CSM support, unlimited. |
| Enterprise | Custom | 10k+ | Custom | SSO/SCIM, SLAs, sandbox, tailored packages. |
The Gorgias promo code applies to the base subscription of Starter, Basic, Pro, and Advanced (and can sometimes be coordinated for Enterprise through sales). Add-ons and overages remain separate.
Who Should Use the Gorgias Promo Code?
The Gorgias promo code tends to be a strong fit if:
- You’re an e-commerce or DTC brand with meaningful order volume.
- Your customers reach out via email + chat + social and you’re tired of context gaps.
- You want non-specialist teammates (founders, ops, growth) to safely handle support with strong guardrails and automations.
- You care about tying support activity to revenue, not just treating CX as a cost center.
You might skip or delay using the Gorgias promo code if:
- You’re a non-e-commerce SaaS running complex ITIL workflows or heavy, phone-centric support with legacy requirements.
- Your ticket volume is near zero and you’re still pre-launch; in that case, wait until support volume justifies setup time, then use the promo window to implement aggressively.
- You strongly prefer a per-seat pricing model for cost predictability at very low ticket volume.
Either way, XRaise makes it easy to explore alternative CX perks alongside the Gorgias promo code so you can match your support stack to your actual customer behavior.
Gorgias Promo Code vs Alternatives
Comparing tools keeps your stack honest. Gorgias is built for e-commerce, but there are credible alternatives depending on your channel mix and pricing preferences.
Direct support / helpdesk alternatives
| Tool | Pricing Model | Pros | Cons |
|---|---|---|---|
| Zendesk | Per-agent (tiered suites) | Extremely configurable; strong voice, help center, routing | Can be complex; costs scale with seat count |
| Freshdesk | Per-agent (incl. free tier) | Affordable; quick setup; solid knowledge base | Less e-commerce-native; Shopify actions not as deep |
| Intercom | Hybrid (contacts + seats) | Excellent live chat and in-app messaging; powerful bots | Can get pricey as user counts grow |
Beyond these, XRaise also features perks that can sit alongside or instead of Gorgias:
- Tidio, A chat-first support solution with its own startup discount on XRaise; see the Tidio promo code for startups if you want a lighter, chat-centric stack.
- CloudTalk, If voice and outbound calls are a big part of your CX strategy, the CloudTalk promo code gives startups free months that can pair nicely with Gorgias or replace its voice layer.
If you’re a Shopify-heavy brand, Gorgias plus the Gorgias promo code usually wins on e-commerce depth and ecosystem integrations. If your product is pure SaaS with high in-app engagement, Intercom or similar may be more natural as a first support touchpoint.
FAQ on the Gorgias Promo Code
Is the Gorgias promo code discount recurring?
No. The Gorgias promo code is a one-time credit that covers months 2 and 3 of your subscription. After that, normal pricing resumes.
Which Gorgias plans are eligible for the promo code?
All public plans (Starter, Basic, Pro, Advanced) are eligible. Enterprise can sometimes coordinate credits via sales under the same early-stage logic.
Can I stack the Gorgias promo code with other discounts or annual prepay?
Generally no. Assume you must choose one benefit path. The startup promo does, however, pair well with the standard 7-day free trial upfront.
What about overages and add-ons?
Credits apply to the base subscription only. Ticket overages, SMS, voice minutes, and AI automation add-ons bill separately.
How should I time activation of the Gorgias promo code?
Ideally, activate before a marketing push or seasonal spike so the free months capture your highest-volume, most expensive period.
We already signed up for Gorgias, can we still use the promo code?
If you’re still in trial or just converted, apply immediately via the XRaise-connected partner flow. Eligibility is restricted to new customers, so timing is critical.
Is there another route if we use a different partner instead of XRaise?
Yes, there are often alternate partner paths, but stacking isn’t expected. Pick the route with the best net value. Using XRaise helps you centralize your perks and discover other savings beyond the Gorgias promo code.
Final Thoughts
Runway is strategy. The Gorgias promo code gives you up to $1,800 in early savings to deploy a serious e-commerce helpdesk, wire up your channels, and automate repetitive work, before you shoulder the full subscription cost.
Used well, those two free months become a learning lab: you set up rules, build macros, test across channels, and measure the revenue impact of faster, more contextual support. When the credits end, you’re making a decision based on data, not guesswork.
If you’re ready to turn CX into a growth lever instead of a cost center:
Claim your Gorgias promo code via XRaise today and put the saved dollars back into product, ads, and inventory.
For deep product specs and documentation, you can always refer to the official Gorgias site.
And if you want to keep stacking advantages beyond the Gorgias promo code, don’t stop at one perk: explore more Startup Credits & Perks on XRaise to round out the rest of your stack.
