Zendesk for Startup
6 Months Free for Startups
About this perk
Zendesk for Startups provides early-stage companies with six months of free access to Zendesk Suite and Zendesk Sales CRM. The program helps startups build high-quality customer experiences from day one by offering professional-grade support tools, onboarding assistance, and access to startup-focused resources as teams scale.
What the product does
Zendesk is a customer experience platform that enables teams to manage support conversations across multiple channels, including email, chat, voice, and help centers. It combines ticketing, live chat, knowledge base, analytics, and CRM capabilities to help teams respond faster, stay organized, and build long-term customer relationships.
What You Get
6 months of free access to Zendesk Suite
Zendesk Sales CRM included
Monthly credits for up to 50 agents
Multi-channel support tools including Support, Talk, Chat, Guide, and Explore
Onboarding support and startup office hours
Access to Zendesk startup community and learning resources
Enterprise-grade infrastructure designed to scale
Eligibility
Why it matters for startups
Eliminates early customer support software costs
Helps teams deliver professional support from the beginning
Reduces response times and improves customer satisfaction
Scales with growing customer and ticket volumes
Provides structure and visibility into customer interactions
Use cases / best for
Startups building their first customer support operation
SaaS companies managing inbound support and onboarding
Teams handling multi-channel customer communication
Founders needing visibility into customer issues and trends
Companies preparing to scale customer experience operations
FAQs
New Zendesk customers with fewer than 50 employees who have raised funding up to and including Series B.
The program provides monthly credits for six consecutive months.
Consulting services, add-ons, integrations, and pay-as-you-go usage are not covered by the free credits.
